Avoca is a best-in-class product for multi-state franchises and 25+ truck fleets. If you run an independent $1M–$20M service business, you've probably noticed their pricing is built for someone else. Media Spearhead AI is built for you. Custom voice agents, dashboards, and automations — bundled and operated as your monthly partner.
We built this page for SMBs we serve. But Avoca is an excellent product for a specific segment — and if that's you, we'll say so straight.
Avoca was founded to solve a problem for multi-state franchise operators and fleet companies. That problem is real, and Avoca solves it better than anyone. They have invested billions in enterprise-grade architecture, SLA guarantees, white-glove implementations, and the ability to scale across hundreds of locations simultaneously. Their feature set, their integrations, their training infrastructure — it's built for that use case first.
And their pricing reflects that. You pay for enterprise engineering, 24/7 support, and the ability to manage 50+ locations with a single ops command. That cost is justified for the companies who need it.
Avoca was designed for franchises with 20+ locations. The routing, the hierarchy, the reporting — it's built for you.
Avoca's dispatch and multi-vehicle orchestration is world-class. You need that sophistication.
And you want those integrations to be officially supported and hardened. Avoca has that relationship built in.
You want to plug in a system that scales with minimal tuning. Avoca can be that plug-and-play.
If any of these describe your business, Media Spearhead AI is built for you.
We started here: the independent operator. The $2M–$20M service business with a single location or 2–3 branches. The owner who cares deeply about the customer experience but doesn't have a team of IT engineers. The operator who's looking for a partner who understands their workflows and will operate the system like it's their own business — because they actually care if it works.
We built Media Spearhead AI for that business. Lower pricing. Faster deployment. Human operations. And the willingness to get your hands dirty on edge cases that generic SaaS will never solve.
You're not a franchise, not a fleet of 50+ trucks. You're the owner who knows every customer, every workflow, every edge case in your business.
Your routing logic is complex, but not Avoca-scale. Your dispatch is tight. You don't need the overhead.
Your booking process is different from the industry template. Your pricing logic is unusual. Your CRM might be custom-built. You need a partner who'll adapt to you, not the other way around.
You want to text someone and know they're listening. You want updates within 24 hours. You want someone who cares if the system is working or not.
This is an honest breakdown. Both products are built for different customers. Here's where each one wins.
Avoca doesn't publish pricing. You talk to sales, they gather requirements, they send you a proposal. Typical contract: $10K–$50K+ per month, depending on location count and feature scope. That is legitimately what enterprise software costs when you need dedicated engineering. But it means you can't shop, you can't plan, you can't compare.
We publish ours because our customer is different. You're an independent operator who needs to see the cost before the call. So here it is:
No per-call fees. No module upsells. No "surprise customization charges." Everything you see is bundled. You budget $800 or $1,500 or $2,500, and that covers the system, the operation, the improvements.
Is it cheaper than a bespoke custom-build from a consultancy? No. You'd spend $100K+ on that. But it's 5–30× cheaper than Avoca's enterprise tier, and it's built for a business your size.
It takes 2–4 weeks from decision to fully live. Here's the path.
We audit your Avoca setup: your call flows, your integrations, your workflows, your performance metrics. We listen to 50+ of your real calls (live) to understand your edge cases. We review your contract to understand any exit logistics. Goal: understand exactly what you're running and what the migration involves. Timeline: 3–5 days.
We design your Media Spearhead system to match or exceed your Avoca setup. We map your integrations, plan your dashboard, configure your workflows. We also plan the cutover: which numbers move when, what runs in parallel, how we test before flipping the switch. Timeline: 5–7 days.
We build your new system while keeping Avoca running. Once live, we run both systems in parallel for 3–5 days — all your real inbound calls hit both systems, we compare performance, we tune. Once you're confident, we flip your main number to Media Spearhead. You keep the Avoca connection as a fallback if needed. Timeline: 7–10 days build + testing.
You're live on Media Spearhead. We listen to calls weekly, tune the workflows, handle any edge cases that come up. You'll notice the agent getting smarter every week. We also handle your Avoca exit: data preservation, contract wind-down if needed, historical call archive. Timeline: ongoing.
"We loved Avoca's product. We just couldn't justify $25K a month for our 4-truck operation. With Media Spearhead, we're at $1,500, we get the same call quality, and someone actually listens when we need a change."
Yes — but only for a specific segment. If you're an independent $1M–$20M operator with 1–3 locations, we're built for you. If you're a 50-location franchise or multi-state fleet, Avoca is still the right choice. We built this page to be honest about that split.
Avoca's typical contract is $10K–$50K+ per month. Our voice agent starts at $800/month. That's 12–60× cheaper depending on Avoca's scope for your business. But it's worth noting: you're paying for different things. Avoca is optimized for multi-location enterprises. We're optimized for independent SMBs.
Yes. We'll audit your Avoca system, map your call flows, your integrations, your edge cases. We rebuild those workflows in our system. Timeline is typically 2–3 weeks, faster than Avoca's typical build cycle. And you keep your data — Avoca call history, recordings, everything gets archived with us.
We integrate with ServiceTitan, Jobber, Housecall Pro, Google Calendar, Calendly, Dentrix, Open Dental, and most major SMB tools. If Avoca integrated with a system you use, we can too. And if you're using something custom or less common, we build custom integrations as part of your tier.
Yes — if you're an independent SMB. Avoca is built for franchises and large fleets. It's like asking if a sports car is better than a cargo van. For your use case, the sports car is better. For the use case Avoca was built for, the van is. We're the sports car. They're the van.
Full cutover: 2–4 weeks. Assessment phase (3–5 days) → Planning (5–7 days) → Build and parallel testing (7–10 days) → Cutover (1–2 days). During cutover, you maintain your existing number, both systems run in parallel for a few days, then we flip. Zero downtime, full data preservation.
No. We help you export and archive all your Avoca recordings, call logs, and transcripts. From day one with Media Spearhead, we log every call: full transcripts, summaries, call routing decisions, everything. Your data stays with you, searchable in your archive forever.
That's between you and Avoca. Many SMBs find they can exit with 30–90 days' notice, or negotiate a buyout when they explain their growth is outpacing the pricing tier. We can help you draft that conversation if you want. Some customers run both systems in parallel for a transition period and phase out Avoca on their own timeline.
We know Avoca might be right for your business. We also know it might not. Let's talk for 30 minutes — no pitch, no pressure. We'll listen to a few of your recent calls, look at your current setup, and tell you straight whether Media Spearhead is a fit or not. If Avoca is actually the better choice, we'll say so.